Integrix :: Remote IT Management ::


		Facilities Management

		Information Secruity Audit

		IT Audit

		Remote IT Management




	Continuous improvement of IT processes based on the ITIL framework, specifically outlined through IT Service Management best practices, is our focus to continuously demonstrate our ability to comply with various IT governance parameters. We reinforces the need for a formal game plan and the continuous assessment of IT systems, ITIL process maturity assessments, SLAs, etc for organizations by focusing on the following critical aspects:

	Base lining of the existing IT network infrastructure
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	IT infrastructure management
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	Availability monitoring of the entire IT infrastructure
	Root cause Analysis of any fault occurring in the entire IT infrastructure Traffic accounting on links & Performance trending of the WAN links Performance Management of Servers, OS, Applications, Databases, etc Policy definition and configuration Management of critical devices Business process views of the entire IT infra.
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	Incident Management
	Request Management Order Management Change Management
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	Application management
	Transaction triage Application triage